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Coronavirus

Information about what is being done nationally to tackle the coronavirus crisis is available via the Government’s website.

You can also find links on specific advice for different sectors in the related links section to the bottom right of this page.

BWD Help Hub

BWD Help Hub

As lockdown restrictions are eased, partners in the BwD Help Hub are continuing to work together to support local residents to move forward with their lives in a variety of ways. The local partnerships set up to support people during the Coronavirus crisis can continue to help people with:

  • finance, benefits and debt management
  • mental health support
  • wellbeing and loneliness
  • learning, training and employment
  • getting online and using technology
  • access to food and essentials.

Ask for help online

You can also call us on 01254 588111 Monday to Friday between 09:00 and 17:00

Read more info about our Help Hub.

Support for businesses

Outline of support for businesses.

Please use this form If you have recently received an invoice for payment to the Council and are struggling to make this payment due to the ongoing situation.

Coronavirus column

Our Director of Public Health and Wellbeing, Professor Dominic Harrison, has written another column for the Lancashire Telegraph.

Bin collections

All bin collections are currently running as normal across Blackburn with Darwen.

However, to allow this to continue we’re asking residents to take simple steps to help.

A full list can be found here.

Building closures

The following council buildings will be closed until further notice:

All council services and facilities are being reviewed daily in-line with Government guidance.

Further information

King George’s Hall and Darwen Library Theatre

Staff are currently working to reschedule show dates due to take place during March and April.

The venues box office teams or Ticketmaster will contact anyone with tickets for rescheduled or cancelled shows as soon as possible.

Our customer service teams are extremely busy and your patience during this difficult time is greatly appreciated.

Pest control services

We have suspended all house visits for our pest control service.

Our trained team will still be operating outdoors and will be undertaking preventative work, including sewer baiting.

They will also be available to offer residents and businesses advice over the phone.

Further information

Travelling by taxi

We’re urging you all to stay home, but if you do need to travel by taxi to pick up essential food or medication, here’s some top tips to help keep you and the driver safe:

  1.  You should not travel if you are feeling unwell with symptoms of Coronavirus
  2. If you become unwell during the journey, your driver will take you home
    • Please take some tissues with you just in case
    • Please wash your hands for 20 seconds before and after each trip
  3. We’ve contacted all of our licensed drivers to offer them help and advice – this includes disinfecting all areas that are regularly touched.

Direct debits and season tickets for home to school transport

In light of the school closures due to coronavirus (COVID-19), we will be arranging for direct debit payments and card payments for season tickets for home to school transport to be suspended until further notice. Please do not cancel your direct debit.  Find out more.

School appeals

Please be advised that school appeals have been postponed due to Government guidance.

Parents and carers have been advised directly and information has been published on the Council website. Find out more

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