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National highways and transport survey – a voice for residents

Published Wednesday 29 May 2019 at 11:31

Local people are being asked for their views on Blackburn with Darwen’s highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.

Your answers will be compared with the views of other members of the public across England and Scotland, via the National Highways and Transport Public Satisfaction survey.

Blackburn with Darwen Council is one of 111 local authorities to sign up to a standardised survey that will ask members of the public exactly the same questions.

The survey, which is being run for the tenth year is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

The questionnaire will be sent to a minimum random sample of at least 3300 of Blackburn with Darwen Council’s residents from 7 June, followed by a reminder, with local and national results to be published in late October.  Since the survey is based on a sample, residents that receive a copy are being urged to take part.

Residents that receive the questionnaire can complete the survey online if they prefer which will be printed on the questionnaire.

The results will enable the Council to find out what you think about these important services and how they can be improved.

You can view last year’s survey results and more information.

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