A voice for residents – national highways & transport

Published Friday 17 September 2021 at 11:41

Local people are being asked for their views on Blackburn with Darwen highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.

Your answers will be compared with the views of other members of the public across England & Scotland, thanks to the National Highways and Transport Public Satisfaction survey.

Blackburn with Darwen Borough Council is one of 111 Local Authorities to sign up to a standardised survey that asks members of the public exactly the same questions, wherever they live.

Blackburn with Darwen’s Executive Member for Growth and Development, Cllr Phil Riley said: “The council is committed to enabling constructive conversation about our highways and public transport for the borough. This annual survey is an effective way for local people to help us identify areas of best practice, areas of concern and to spot local trends. This is about understanding resident’s views better and working together to deliver the most satisfactory yet efficient outcomes for our local communities. If you get invited, please take part in the survey.”

The survey, which is being run for the 14th year, is the largest collaboration between Local Authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

Some residents will receive a paper copy of the questionnaire as a minimum random sample of at least 3300 of BwD residents will receive a letter from 7th June, followed by a reminder, with local and national results to be published in late-October 2021. Residents that receive the questionnaire can complete the survey online if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.

However since the survey is based on a sample, all residents are being urged to take part completing the online survey using the links below. The results will enable us to find out what people in our borough think about these important services. This will provide one of several ways Blackburn with Darwen can assess how it is performing. It gives you an opportunity to have a say on which services you think the Council should prioritise, and improve.

Public Surveys:

Accessibility – https://www.nhtnetwork.co.uk/isolated/data/scorecard/new/bespoke/85

Walking & Cycling – https://www.nhtnetwork.co.uk/isolated/data/scorecard/new/bespoke/87

Public Transport – https://www.nhtnetwork.co.uk/isolated/data/scorecard/new/bespoke/86

Road Safety – https://www.nhtnetwork.co.uk/isolated/data/scorecard/new/bespoke/88

Tackling Congestion – https://www.nhtnetwork.co.uk/isolated/data/scorecard/new/bespoke/89

Highway maintenance – https://www.nhtnetwork.co.uk/isolated/data/scorecard/new/bespoke/90

Related links 

Walking and cycling plan survey: Have your say on BwD cycling and walking plan | Blackburn with Darwen Connect (bwdconnect.org.uk)

Walking and cycling consultation: Consultation: Walking and cycling | Blackburn with Darwen Borough Council

More about active travel for BwD: Roadmap to an active travel future for Blackburn with Darwen | The Shuttle: Blackburn with Darwen Council News

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